Our Team
Sophia Bennett
Chief Customer Officer
Leading Altius Marine's commitment to customer success, from first conversation to long-term partnership.
About Sophia
Partnerships built
on trust.
Sophia is focused on delivering exceptional customer outcomes and building long-term partnerships with fleet operators around the world.
She leads with the belief that customer success is a shared outcome — measured in the results our customers see, not the contracts we sign.
Every renewal is earned, not assumed. Our job is to make sure customers see the impact before they ever have to ask for it.Sophia Bennett
Areas of Expertise
Professional Journey
A career built on leadership and results
Sophia has spent her career building customer success functions for enterprise technology companies serving global, operationally demanding industries.
View Full Career TimelineLeading customer success, onboarding and account strategy across every region Altius Marine serves.
Built a customer success organisation from the ground up, improving retention across a global client base.
Managed enterprise accounts across Asia-Pacific, growing net revenue retention year over year.
Owned onboarding and adoption for enterprise fleet-management customers across Southeast Asia.